Please choose carefully as we do not offer refunds.
Returns may only be accepted for faulty or damaged items within your package (not including superficial damage to an individual item’s packaging or the OH MAMA box itself, that may occur which is beyond our control). All items are checked thoroughly before being packed.
An email must be made to email@example.com within 2 days of delivery. Outside of this time Return requests are not accepted.
Approved International returns are accepted within twenty days from the date of purchase. Items received outside this date will not be accepted.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and tags attached (any item that has been worn, washed, damaged, opened or altered cannot be returned)
Please supply your name, order number, a description and photo of the product’s fault. Returns cannot be made until approval is provided by OH MAMA
Once a return has been granted and received, OH MAMA will organise a replacement to be sent out to your address supplied. If the item is unavailable, you will receive a gift credit for the value of your return.